Feefo Reviews - Average 98% 100 (7037 reviews)

Date Customer Comment
17-Jan-2019

Service:

Rating: /4
The wine glasses I purchased were not suitable but David Shuttle gave me a refund and organised a return very efficiently
16-Jan-2019

Service:

Product:

Rating: 4/4
Easy transaction. Fast delivery. Will use again. I will certainly recommend to others.
16-Jan-2019

Service:

Product:

Rating: 4/4
The customer service as always was excellent,friendly and very helpful. I love browsing & shopping on their website.
16-Jan-2019

Service:

Rating: 4/4
From order to delivery was kept well informed throughout. Any thoughts about damage to the wine glasses were dispelled with excellent packaging
16-Jan-2019

Service:

Product:

Rating: 4/4
Always great service. No problems from ordering online to delivery
15-Jan-2019

Service:

Product:

Rating: 4/4
Great service. Ordered 8 Villeroy and Boch glasses. Only 4 in stock phoned me within 24 hrs of ordering to let me know would be flight delay. Glasses then arrived as promised really well packaged.
14-Jan-2019

Service:

Product:

Rating: 2/4
Exactly as advertised, nothing to be disappointed about
14-Jan-2019

Service:

Product:

Rating: 4/4
Even though I ordered after the deadline for next day delivery, my order was delivered first thing the next morning. Products as per descriptions and a small box of chocolates with the delivery was a nice touch.
13-Jan-2019

Service:

Product:

Rating: 4/4
Fantastic service and amazing after sales support. Very attentive and helpful with fast replacement for faulty item (wine glass).
Highly recommended. Keep up the good service!!!!
12-Jan-2019

Service:

Product:

Rating: 4/4
Excellent service; website easy to navigate, email confirmation of sale and delivery the following day. Goods arrived exactly as described on website and beautifully packaged. Couldn’t have asked for better service.
12-Jan-2019

Service:

Product:

Rating: 4/4
Excellent online experience and fast delivery.
12-Jan-2019

Service:

Product:

Rating: 2/4
Excellent service and very quick delivery.
12-Jan-2019

Service:

Rating: 2/4
They sorted out my problem with no fuss
12-Jan-2019

Service:

Product:

Rating: 3/4
Very prompt service and good value.
The only reason I am not leaving 5* was the shipping packaging. Everyone is now becoming more environmentally conscious and the box and plastic used to ship the cutlery set was in my view excessive!
12-Jan-2019

Service:

Product:

Rating: 1/4
Easy ordering. Appears to be good delivery. Gift to family so need feedback from them too
12-Jan-2019

Service:

Product:

Rating: 4/4
Superb. A recent discovery. I’ve now ordered twice from David Shuttle. Each order has been seamless. The items they sell are exceptional. Your items are protected and packaged securely. They use DPD who are superb company too. David Shuttle shipped my items super fast and by them using DPD I knew... Read More.
12-Jan-2019

Service:

Product:

Rating: 4/4
Great communication. Very fast service..
12-Jan-2019

Service:

Product:

Rating: 4/4
Excellent service. Lovely item, easy to order, good update communication and received really quickly. Would definitely use again.
12-Jan-2019

Service:

Product:

Rating: 2/4
Fantastic speedy service. Also, when I emailed them to ask a question, they were very helpful and came back to me straight away.
10-Jan-2019

Service:

Rating: 2/4
Exceptionally quick despatch and delivery. Would certainly recommend.
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