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Loyalty Program
- Home
- Our Loyalty Program
Our Loyalty Program
What are Loyalty Points?
Loyalty Points are our way of showing appreciation. Simply by creating an account with us you are signed up to our Loyalty Program which allows you to earn Loyalty Points. You can then use these points to redeem voucher codes to spend on site.
For every £1 you spend with us you receive 3 points!

Ways to Earn Points





Loyalty Point FAQs
Please find a step-by-step Account Sign-up & Loyalty Point Guide HERE.
For every 500 points you have earnt you can save £5. If you have earnt 2000 points you will have the choice of redeeming a £5, £10 or £20 voucher. Follow our how-to-guide on how to spend your points.
If you make a purchase you will immediately earn points, that will show as 'pending' for 30 days (Standard Return Policy) in your account. After 30 days you can then spend those on your next purchase.
From your Customer Account you are able to view your total points, minimum needed to redeem. Loyalty points will expire after 13 months. Points will expire in the order from which they were first earned. Points can be redeemed as promotional codes only.
Reward points are capped at a minimum value required for redemption. The smallest value voucher that can be used for redemption is £5. Therefore, you cannot redeem any points until you have a minimum of 500 points.
No, amazingly there is no minimum purchase value, however, shipping fees may be applied.
Like us on Facebook and follow us on Instagram to receive 50 points per platform.
Approved: Your points can be redeemed on rewards immediately
Pending: Your points need to be verified before you can redeem them. This takes 30 days from delivery of your order.
Cancelled: Your points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)
No, our website will only allow one coupon code per transaction.
Yes, if a product is discounted on our website, you can also use your loyalty points for additional savings.
No, promotions applied to your shopping bag work as a coupon, and our website will only allow one coupon code per transaction.
Yes, eventually your Loyalty Points will expire. They are valid for 14 months from the point of purchase, after that, they will expire, so be sure to use them before that happens.
Our loyalty program is online only and cannot be used within our store. You can select “Collect In Store” as a delivery method when you checkout online.